#News center 10 full#
“You really have the full gambit and that is sometimes the difficulty for our folks to downshift from handling a pediatric drowning to a neighbor dispute over an illegally parked car,” he said.īut like other jobs, it does have its rewards. Add in the pressure of answering emergency calls and it can seem overwhelming. Right now, they are looking to fill 18 job vacancies. Olds said the COVID-19 pandemic changed a lot of things even at the call center. Our applications pre-COVID were about 150 applicants every two weeks and are now between eight and 15.” “We’ve had some folks leave us to do that. “We’ve learned a lot of people want to have a work from home option,” said Captain Dan Olds, the director of emergency services for the county. But bringing in new employees has been a bit of a challenge lately. When she’s not on the floor taking calls, she’s training new call takers. Roberts is a support services specialist at the command center. “I feel like I’ve been interested for a very long time just with any crime or 911 movies or TV shows and just coming here and actually doing it was really cool,” she said. She’s been laying the groundwork for her career for years. Roberts understands the importance of preparation. “You need to be ready for whatever is on the other end,” said Natalie Roberts, who works at the call center. It’s a task that has taken a hit in recent years and at the call center, anything can happen at a moment’s notice. With the population growing in Pasco County, the command center is recruiting call takers. Pasco County's call center is looking to fill 18 job vacancies.Since the COVID-19 pandemic, vacancies at call centers have sky rocketed.911 call centers nationwide are seeing a shortage in employees.
0 kommentar(er)
